Terms and Conditions

POLICIES

Customer satisfaction is our number one priority, however, due to the nature of our product all sales are final. Due to hygienic purposes, No refunds or exchanges

Pricing: Market Priced: all prices are subject to change.


HAIR CARE:

Before Using Hair: Shampoo and condition your virgin hair extension prior installing.
Washing
• Wash in cool water
• When washing your hair extension do not massage or twist the hair
• Apply a generous amount of conditioner
• Do not apply conditioner to areas where the extensions are attached
• After washing, allow to air dry (don’t roll or rub hair into a towel)
Styling: 2-3 bundles are needed for a full weave depending on desired fullness. 20’ and longer 3 bundles are needed for a full weave.


• No refunds or exchanges will be permitted
• Shipping/handling and insurance fees are the customer’s expense
The Don Boutique orders can now be placed online to be picked up at the store location. Just place your order under the “shop now” tab and input your customer information then choose a pick up time available.
If you need a rush pick up order, an additional $25 will be added to your total. You must schedule a pick up time 2 hours in advance if it’s a rush order.

The pick up site is as follows:
Four Seasons Mall in front of Round 1
410 Four Seasons Town Ctr
Greensboro, NC 27407
United States
Our Hours of operation are Monday through Saturday from 9:30 am to 6:00 pm EST. All orders that are shipping must be received before 3:00pm EST. All orders are processed and shipped the same day (if in stock).
The Don Boutique will NOT ship to P. O Boxes. All orders will have a signature confirmation. All orders will come with a tracking number. We will only ship to the billing address associated with the credit card used for your payment.
All orders are generally dispatched within 1-2 working days after receipt of payment and are shipped via USPS postal with a tracking number. We will provide you with a link to track your package on the website.
Shipping fees include handling, packing, and postage costs. We cannot distinguish orders placed separately, shipping fees will apply to each of them. We recommend that you group your items into one order.
The Don Boutique aims to provide you with prompt delivery service. Orders are processed and posted daily. Your order’s tracking number will be e-mailed to you once your order has been posted. If the items you wish to purchase are out of stock, you will be notified immediately with the new estimated delivery date. Orders placed during national holidays may arrive 1-2 delivery days later than normal. Orders placed on Saturday and Sunday will Ship on the following Monday or Tuesday.
Once orders has shipped, The Don Boutique is not responsible for the delivery time, it will be up to the mail carrier.